Your Online Reputation Matters - And We Make It Shine

Imagine having the ability to moderate the conversations customers are having about your business on third-party review sites like Google and Facebook.

Many of your potential clients will do their due diligence by searching out these reviews before deciding whether to reach out to you or to move on to one of your competitors who has more reviews, a better star rating or both.

They seek out relevant reviews and they want to see that the business has responded to those reviews, both good and bad.

While it might seem like there's little you can do beyond asking friends and family to leave reviews, that's not the case. When you sign up for our review management service, we can take control of your online reputation for you.

We help SMBs across Britain harness the power of online reviews with our hands-free solution.

But We Already Have Enough Reviews!

You may well have some positive reviews already, but is there anything driving new customers to leave their feedback for your business online?

Consider this.....

85% of consumers think that reviews older than three months are no longer relevant (source).

This reveals that the need for digital reputation management is ongoing—you can’t simply settle for the reviews you already have.

And this.....

99.75% of UK consumers read reviews at least sometimes; over 88% do so regularly or always (source).
81% of UK consumers say that online reviews are either important or very important when deciding whether to use a particular company (source).
Customers are likely to spend 31% more on a business with excellent reviews (source).

One More Thing.....

53% of consumers expect businesses to respond to their negative reviews within a week. On the flip side, 87% of businesses don't take the time to address any of their negative reviews. (Source)

Here's What We Do For You

We'll Set Up Your Google Business Profile

We'll optimise your GBP listing, or If you haven't claimed and set yours up yet, we'll do it for you, free of charge.

Why? Because whether you're a home service provider or a high street Barber shop, your Google Business Profile is the most important piece of online real estate you can own.

With proper optimisation, together with a consistent flow of new reviews, we aim for one of the 3-pack listings (shown in image) that Google always shows when someone searches for a service or store near them.

We'll Get You More 5 Star Reviews

We'll kick start your review campaign by asking all your previous customers to share their experience with your business.

We Make It Easy For Your Clients

Your customer is asked for a simple thumbs up or thumbs down.

A click on the thumbs up directs the client to your review sites so they can easily leave you a review.

We Minimise Poor Reviews

A thumbs down opens a comments box where they're asked if they would like to share their issues directly with you.

If they submit a message, we'll thank them for taking the time to raise their concerns and then pass on their concerns to you.

We Respond To Your Reviews So You Don't Have To

Responding to reviews signals to Google that your business is active and engaged with customers, which positively impacts where your Google Business Profile shows up in your local search rankings.

Responding to negative reviews shows potential customers that you value their feedback and are committed to resolving issues, which will further enhance your reputation.

Also, when potential customers see that positive reviews are met with gratitude and recognition, they are more inclined to leave a positive review themselves.

By acknowledging and thanking reviewers promptly, we'll create a positive feedback loop for your business.

Show Off Your Wins

If you have a website, we can pull your reviews in real time and show them on your home page.

This plugin updates automatically so website visitors always see your latest reviews.

We Provide Custom Resources

We build your review funnel on a custom domain so you can easily direct customers to the page.

We also supply you with business cards that you can leave with a client or attach to your hard copy invoices.

For those who want a hands off approach we provide you with a phone app so that as soon as a client has been invoiced, you can simply enter their first name and email and we'll take care of the rest.

What Can You Expect When You Get More Exposure On Google?

Appear Higher in Search Results

Our goal is to get your Google Business Profile into the top 3 business listings and then keep it there. These appear above the Google search results when someone searches "Manchester roofer" or "Maidstone gardener" for example.

More Quote Requests From Google Searchers

Your phone number is prominently displayed on your Google Business Profile so when a potential customer has read your reviews and is satisfied you're a genuine and reputable business, they can call you immediately.

Better Clientele

Eventually, all your glowing reviews will mean you are no longer competing on price alone. Because of your reputation, clients will want to hire you for their projects and they will pay more to get you.

Boost your star ratings and become the top choice in your town or city with our review management services.

This will amplify the effectiveness of any other marketing efforts, including your website search engine rankings.

You'll also gain valuable customer insights from customer feedback, enabling you to grow your business more strategically.

That's what we call a win!

Work With Us If...

You need more local customers

You provide a quality service

You understand the importance of reviews, you just don't have time to manage them

How We Work

If you are ready to move forward, simply go ahead and sign up now by choosing one of the packages shown below. If you have questions, would like to learn more or you aren't sure which package to choose, just complete this short survey and we'll get back to you.

Once you are signed up, you'll be redirected to a form which we'll need you to complete. Once we get that, we'll start work on creating your account and getting everything set up.

We aim to have you up and running within 7 working days.

In today's digital landscape, establishing a solid online foundation is crucial for any local business aiming to thrive.

By entrusting your Google Business Profile and review management to us, you can focus on running your business while reaping the benefits of a strong, positive online presence.

Sign up Today

Take an annual subscription and save £494 per year

Prices are plus VAT

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Complete the short survey below and we'll call you back with a custom quote

About Us

My name is Adrian Calow, and I founded Hard Hat Digital specifically to help home service businesses land local clients without feeling like they're gambling their money with garden-variety web agencies.

We provide systems as a service that laser focus on the requirements of home service businesses such as roofing contractors, gardeners, plasterers, plumbers, electricians and general builders.

If you want to increase your visibility, build trust within your community, and differentiate your business from the competition, even if they’ve been around years longer than you have, this is for you.

As a business owner myself, I know that it is important to get fast results. I also know that you don’t have the time to stay at the cutting edge of everything that's constantly changing in the world of digital marketing.

That's why we offer a total hands free service.